We wish you years of trouble-free
living, naturally - but if you are unfortunate enough to be
involved in an accident or loss, please follow these simple
guidelines:
- If you wish to make a claim under your insurance policy, please
refer to the policy document or policy summary (for personal
insurances). There is normally a heading ‘How to Claim’ which
provides specific telephone numbers to contact
Many insurers include details of a 24-hour claims helpline number.
(Please ensure you have your policy number available).
- If you would like to speak to a member of our customer
relations team to notify us of your claim, please call us between
9am and 5pm, Monday to Friday
Our Personal Lines team can also be contacted on Saturdays between
8:30am and 1pm.
Personal
Insurance Claims – 0870 606 1294
Business Insurance Claims – 0870 600 6996
Claims
service questionnaire
We welcome feedback on the service we have provided, and that
provided by your insurance company.
We are always looking to improve the
service we provide to our customers. Please would you take a
few
moments to complete our customer claims service
questionnaire to help us improve our service to you.
 Claims questionnaire
|
